Navegante Game Technologies has announced the
offering of a new product line under their “Casino Doctors” brand. By using the
latest artificial intelligence merged with cloud technology the product will
concentrate on increasing casino player participation by tracking live-view
stream of gaming activity with targeted triggered communication for
instantaneous customer/host response.
Casino Doctors’ new “ReFLEX” prodcut is a digital
communication platform with patented technology, revolutionizing with AI the
interaction between a casino player and casino host and floor operations, the
company announced. ReFLEX analyzes real time card-in player data and instantly
triggers individualized SMS text and email offers, games and communications to
players, hosts, and employees.
Navegante reported the “BounceBack” product improves
loyalty marketing programs with automated direct mail marketing proven to
increase casino revenues by 10 percent, spontaneous and without human input.
“Working with The Navegante Group over the years,
who have been involved with over 70 gaming and resort clients, we have had the
opportunity to test to perfection the best on-floor customer communication
systems and taking casino marketing into a new era of real time automated
technology,” said Robert Watson, chief technology officer at Casino Doctors.
Casino Doctors, powered by Navegante Game
Technologies, will be offering a variety of other software systems, including
an analytic tool and mail compiler, and “humanizing player cards” with an
online account manager program. All software can be multi-formatted to PC and
Mobile Use for gaming departments, and are fully compatible with all the major
Casino Management Systems.
“As the name suggests, Casino Doctors is offering a
full diagnostic review of a casinos’ internal player interface management
system, and providing the cure. We believe we can improve a casino’s gaming revenues
by several percentage points via our new AI technology marketing software
programs. That’s big bucks,” stated Watson.
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