Tuesday, March 20, 2012

Infosys sets new global performance benchmark as Finacle lose Nigerian account


Infosys has announced results of a performance benchmark for Finacle e-banking solution (version 10.3) on the Oracle platform. The 10.3 version of Finacle e-banking, built on new generation technology, provides a single unified view of the customer's relationship with the bank. With this performance benchmark, Finacle e-banking solution reinforces its ability to provide faster responses even when supporting higher volumes and a large user load. 
The benchmark measured the online processing window, loaded with 33,000+ concurrent users, on a large retail banking deployment consisting of 26 million registered users and 46 million accounts.
In the benchmark, reviewed by Ernst & Young, two key tests for online and batch processing were undertaken to demonstrate the ability of Finacle e-banking solution. The online benchmark results demonstrate that a bank can perform more than 550,000 online transactions and support more than 2.8 million web page visits within 30 minutes. This benchmark highlights that the solution can meet high scalability requirements and user load while still ensuring efficient service delivery on the channel. 
During this benchmark, the solution supported more than 195,000 user log on within a 30 minute window delivering sub-second average response time. The transaction workload mix consisted of viewing balance summaries, fund transfers, payments, account transaction histories and making credit card payments. Finacle processed this multi-transaction mix without any loss of speed or quality of service. The benchmark, which also measured the solution’s batch processing rates for two typical payment processes, highlighted exceptional performance by Finacle – throughput of 899 and 549 records per second, respectively, for the two batch jobs.
Haragopal Mangipudi, Global Head - Finacle, Infosys said, “In today’s banking, internet will play a major role to acquire, retain and service customers. Finacle has constantly evolved to meet the demands and expectations of the new-age banks. The new benchmarks in scalability and agility, set by Finacle e-banking solution, are a direct result of our unwavering focus on product innovation. Aggressive R&D investments have honed the evolution of the solution’s superior architecture and design to deliver the speedy business outcome that our clients demand.”
The systems under test included Oracle's SPARC T3-1 and T3-2 servers for the Web and application tiers, with Finacle e-banking solution deployed on multi-node Websphere application server cluster. At the back-end, Oracle Database 11g was deployed on Oracle's SPARC Enterprise M-Series system with the latest quad-core SPARC64 VII+ 3.0 GHz processors. During the benchmark runs, Finacle e-banking solution was deployed in a virtualized environment using the Oracle Solaris Zones feature of Oracle Solaris. 
In a related development, Finacle back-office system has lost a major account in Nigeria after its second largest site, Oceanic Bank International was assimilated into the folds of another bank, Ecobank Plc. Oceanic Bank, which has 376 branches accross Nigeria was recently declared insolvent by the apex regulatory body CBN and subsequently had its assets acquired by Ecobank Transnational Bank Plc. For Infosys and its representative in Nigeria, this loss which can go up to as much as $200 million, represents a major blow. 
Though Finacle is still live in the largest bank in the country, First Bank Plc, the cut in its revenue flow from Oceanic will no doubt reduce significantly the projected profit of Infosys this year. 

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